AI Delivery Lead E-Commerce (m/f/d)

What to expect

Since 2006, signTEK has been building demanding e-commerce solutions for manufacturers, retailers and brands, B2B and B2C. Today we work AI-first: in development, in project management and in administration.

In this role, you lead client projects from the first briefing to final acceptance. You make sure scope, budget, schedule and quality are right and that the client gets the value we promised. You run 3 to 4 projects in parallel with teams of 3 to 6 people.

How you work with us

Your team: our Delivery Agents, meaning developers and AI agents who deliver together, plus our DevOps team. You clarify technical details with the experts, you carry overall responsibility, and you use AI every day for analysis, planning and review.

• Lead clients: You understand goals, requirements and risks, explain our approach clearly and raise problems early, always with a way forward.
• Steer delivery: You manage scope, budget and schedule together with the technical leads and spot deviations before they become expensive.
• Manage change properly: You assess and agree on new requirements before they turn into unplanned work.
• Ensure quality: You make sure there are clear acceptance criteria, timely testing and a successful sign-off.
• Decide clearly: You decide within your mandate, address problems directly and respectfully, and escalate in good time with a concrete recommendation.

What you bring

• Project experience: You have led digital client projects on your own and been responsible for deadlines, budget and quality. We don't expect a fixed number of years, because leading projects with AI is new for everyone. But you shouldn't be a beginner.
• System understanding: You understand how a shop system works with third-party systems such as ERP, PIM, CRM or payment, and you know where interfaces can get tricky.
• Technical understanding: You can assess solution options and know which questions to ask whom.
• AI in your daily work: You actively use AI for analysis, planning and review, and you question the results.
• Leadership and communication: You give direction, make clear agreements and handle difficult conversations with confidence.
• Languages: Fluent German and good English.

What awaits you

• Room to shape: You actively help develop our AI-first way of working in project management.
• Salary: EUR 55,000 to 72,000 gross per year (full-time), depending on experience. On top: a company pension and private supplementary health insurance.
• AI tools included: Paid access to Claude, ChatGPT and Gemini, plus Marvin, our own AI assistant.
• Hybrid, flexible and central: Tuesday to Thursday in the office, a few minutes from Mannheim central station, Monday and Friday remote. You agree on flexible working hours with your team.
• Around the table: Hot lunch at the office and regular team events.
• The usual, done well: 30 days of annual leave, a training course every year, JobRad bike leasing and high-quality hardware. No wonder we're a kununu Top Company 2022 to 2026.

Your application

Apply via the "Apply now" button. Upload your CV or link your LinkedIn profile, and tell us your earliest possible start date. No cover letter needed. Instead, briefly tell us: How did you get a project in trouble back on track, and how did you use AI along the way? And: What do you expect from a company that takes AI seriously?

The position is available from 1 December 2026. You will hear from us within 5 working days. Next, we get to know each other in a conversation. If it's a fit, a hands-on task follows, and AI is explicitly allowed. We review your result together. Your contact is Steffen Höpfinger.